Terms and Conditions

CAREFULLY READ THE FOLLOWING SOFTWARE AGREEMENT. BY VISITING THIS WEBSITE AND PURCHASING OUR SOFTWARE YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT AND IT’S TERMS. IF YOU DO NOT AGREE TO THIS AGREEMENT, WE ASK THAT YOU PLEASE LEAVE OUR WEBSITE.

License Grant

“You” means the person or company who is being licensed to use the Software or Documentation. “We,” “us” and “our” means EasySuite CRM.

We hereby grant you a nonexclusive license to use the Software on any web host, provided the Software is in use only for your own business use, you are not granted permission to use this software on any sites belonging to clients or on any websites or domains not owned and operated by you. The Software is “in use” on a web host when it is installed via the installation process or any of or all of its files are uploaded via FTP to a web host.

On shared hosting, the primary license holder (purchaser) has the right to use the software but if the software is used by any other party with access to the shared hosting/hosting account on a regular basis, (Where regular is more than once a week) they will need to purchase their own license.

Title

We remain the sole owner of all right, title and interest in the Software and related explanatory written materials (“Documentation”) and tutorials.

Archival or Backup Copies

You may copy the Software for back up and archival purposes, provided that the original and each copy is kept in your possession and that your installation and use of the Software does not exceed that allowed in the “License Grant” section above.

Things You May Not Do

The Software and Documentation are protected by international copyright laws and international treaties. You must treat the Software and Documentation like any other copyrighted material-for example, a book.

YOU MAY NOT:

– Copy the Documentation,

– Copy the Software except to make archival or backup copies as provided above,

– Modify or adapt the Software or merge it into another program in any way,

– Reverse engineer, disassemble, decompile or make any attempt to discover the source code of the Software,

– Place the Software onto a server so that it is accessible via a public network such as the Internet,

– Sublicense, rent, lease or lend any portion of the Software or Documentation.

– Share login details for the software to others (you are granted to share your logins with Virtual assistants provided they are working on your behalf)

– Allow client access to the software. [Unless you have the RESELLER PACKAGE]

– Use the software to host client material (videos or audio. If you wish use the software for client files then you will need to have or upgrade to the RESELLER PACKAGE.

Transfers

You may transfer all your rights to use the Software and Documentation to another person or legal entity provided you transfer this Agreement, the Software and Documentation, including all copies, updates and prior versions to such person or entity and that you retain no copies, including copies stored on computer or web hosting. (You may do this once. After this you will need to purchase another copy)

Limited Warranty

We warrant that for a period of 30 days after delivery of this copy of the Software to you:

The downloadable area where access to your Software is provided to you will be online and available for use, or an alternative will be provided (we are under no liability should this area become unavailable)

The Software will perform in substantial accordance with the Documentation.

To the extent permitted by applicable law, THE FOREGOING LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AND WE DISCLAIM ANY AND ALL IMPLIED WARRANTIES OR CONDITIONS, INCLUDING ANY IMPLIED WARRANTY OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, regardless of whether we know or had reason to know of your particular needs. No employee, agent, dealer or distributor of ours is authorized to modify this limited warranty, or to make any additional warranties.

SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Limited Remedy

Our entire liability and your exclusive remedy for breach of the foregoing warranty shall be, at our option, to either:

Return the price you paid, or

Repair or replace the Software that does not meet the foregoing warranty if proof of ownership is provided.

IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY DAMAGES, INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR THE INABILITY TO USE THE SOFTWARE (EVEN IF WE OR AN AUTHORIZED DEALER OR DISTRIBUTOR HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES), OR FOR ANY CLAIM BY ANY OTHER PARTY.

SOME STATES DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Term and Termination

This license agreement takes effect upon your use of the software and remains effective until terminated. You may terminate it at any time by destroying all copies of the Software and Documentation in your possession. It will also automatically terminate if you fail to comply with any term or condition of this license agreement. You agree on termination of this license to destroy all copies of the Software and Documentation in your possession.

You understand that breach of any of the terms listed here are grounds for immediate termination of your account and forfeiture of any licenses without refund or recourse.

Confidentiality

The Software contains trade secrets and proprietary know-how that belong to us and it is being made available to you in strict confidence. ANY USE OR DISCLOSURE OF THE SOFTWARE, OR OF ITS ALGORITHMS, PROTOCOLS OR INTERFACES, OTHER THAN IN STRICT ACCORDANCE WITH THIS LICENSE AGREEMENT, MAY BE ACTIONABLE AS A VIOLATION OF OUR TRADE SECRET RIGHTS.

Disputes

This license agreement shall be governed by, construed and enforced in accordance with the laws of the , as it is applied to agreements entered into and to be performed entirely within such jurisdiction.

To the extent you have in any manner violated or threatened to violate EasySuite CRM/CSZ Corp and/or its affiliates’ intellectual property rights, EasySuite CRM/CSZ corp and/or its affiliates may seek injunctive or other appropriate relief in any state or federal court in the State of , and you consent to exclusive jurisdiction and venue in such courts.

Any other disputes will be resolved as follows:

If a dispute arises under this agreement, we agree to first try to resolve it with the help of a mutually agreed-upon mediator in the following location: Las Vegas, NV. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.

If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration at the following location: Las Vegas, NV, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.

Pricing, Offers & Discounts

Pricing for all of our products and services are subject to change at any time without notice. We reserve the right to modify the pricing or contents of any product package at any time without notice.

Discounts and offer links sent via email from our support team are valid for 7 days, after this time no offer will be honored. Offers sent via email are valid for the recipient only.

All prices listed on our website are in USD ($ US Dollars).

Our platform will charge based on a monthly or yearly pricing. If you have a yearly pricing expect that at the years end to receive an update from either Clickbank (our old payment platform) or Infusionsoft letting you know that the yearly payment is coming due.
If you decide to cancel your yearly subscription please provide a request to http://support.easysuite.com or go to your back office of EasySuite CRM and submit a request to support from there.

Free Trial

If You register on Our website for a free trial, We will make some Services available to You on a trial basis free of charge until the earlier of (a) the end of the free trial period, or (b) the start date of any Purchased Service subscriptions ordered by You for such Service(s), or (c) termination by Us in our sole discretion. Additional trial terms and conditions may appear on the trial registration web page. Any such additional terms and conditions are incorporated into this Agreement by reference and are legally binding.

ANY DATA YOU ENTER INTO THE SERVICES, AND ANY CUSTOMIZATIONS MADE TO THE SERVICES BY OR FOR YOU, DURING YOUR FREE TRIAL WILL BE PERMANENTLY LOST UNLESS YOU PURCHASE A SUBSCRIPTION TO THE SAME SERVICES, APPLICABLE UPGRADED SERVICES, OR EXPORT YOUR DATA, BEFORE THE END OF THE TRIAL PERIOD. IF YOU PURCHASE A SERVICE THAT WOULD BE A DOWNGRADE FROM THAT COVERED BY THE TRIAL, YOU MAY NOT BE ABLE TO TRANSFER YOUR DATA.

THE SERVICES ARE PROVIDED “AS-IS” WITHOUT ANY WARRANTY AND WE SHALL HAVE NO INDEMNIFICATION OBLIGATIONS WITH RESPECT TO THE SERVICES FOR THE FREE TRIAL PERIOD.

Refund Policy

Although we always endeavor to offer a high quality product, we understand that there are circumstances where you may require a refund. We offer 30 days starting from (including) day of purchase during which you can request a refund and this will be processed for you.

Please note, refunds do not extend over to our Free Trial Products. Those Free Trials you will have 14 days to determine whether you will continue on with EasySuite CRM. You can cancel your subscription contract before the 14 days and you won’t incur a cost. On the 15th day you will be billed for use of the software and that payment is nonrefundable.

When we have special pricing such as: Elite Webinar Mastery + EasySuite CRM Access Bundle, you are held to the refund policies of the main highlighted product. In this case, EliteWebinar Mastery.

EliteWebinarMastery is an online education system designed to provide extreme clarity as it relates to webinars.

Chargebacks & Payments

Client permanently and irrevocably waives any and all right to enact a ‘chargeback’ (that is, a disputed, reversed or contested charge with the applicable bank, credit card or charge card) against these payments for any reason whatsoever against EasySuite CRM or CSZ Corp.

Any chargeback processed against charges for EasySuite CRM will result in full and complete cancellation of all EasySuite CRM licenses and accounts due to the significant costs involved in administration for managing chargebacks.

Updates & Support

All EasySuite CRM package that are on a recurring yearly or monthly plan include continuous HD support, email support and updates for as long as you have your EasySuite CRM account.

For those who paid for an account 4.0 or early as a one time payment you have limited support due to your license status. (we call this your Support & Updates License). This entitles you to 1 year of email support via our Helpdesk, as well as 1 year of updates to the platform (this includes new features, bug fixes and compatibility updates to the main platform). Updates does not include any add-on products we may release in the marketplace or through other channels.

EasySuite CRM maintains a full time support and development team, and we use the funds from the recurring licenses to ensure continued development and expansion of the platform for all our users, as well as continued reliability & updates.

Provision of Support

Support will only be provided to users who have an active support and updates license (see above)
Support is provided via our Helpdesk and email only.

Support requests must be submitted via our Helpdesk contact pages at https://support.easysuite.com

General Provisions

This written license agreement is the exclusive agreement between you and us concerning the Software and Documentation and supersedes any prior purchase order, communication, advertising or representation concerning the Software.

This license agreement may be modified only by a writing signed by you and us.

In the event of litigation between you and us concerning the Software or Documentation, the prevailing party in the litigation will be entitled to recover attorney fees and expenses from the other party.

You agree that the Software will not be provided, shared, shipped, transferred or exported into any country or used in any manner prohibited by the United States Export Administration Act or any other export laws, restrictions or regulations.

AFFILIATE AGREEMENT

Each participant in the affiliate program (“affiliate,” “you,” or similar terms) offered by EasySuite CRM (the “Program Operator”) at www.partners.EasySuite.com (the “website”) expressly agrees to this affiliate agreement.

Our affiliate partners / members of our partner program are granted non-exclusive rights to use our name as part of their marketing, but domains must not include EasySuite CRM or our name in any format.

Our logo may be on websites promoting our product or related services, but should not be used in the header or logo sections of your website, or as any kind of branding for your website or page. It must be clear that websites are not part-of or endorsed by EasySuite CRM or our company in any way.

We do not allow the use of the trademark in advertising, including AdSense/AdWords.

The abbreviation “EW” is not covered by the EasySuite CRM trademarks and you are free to use it in any way you see fit

When in doubt about your use of the EasySuite CRM name or logo, please contact the us for clarification.

NOTICE: Please read this agreement carefully. Unless you expressly agree and consent to this agreement, you may NOT participate in the affiliate program. By participating in the affiliate program, you are agreeing to comply with and be legally bound by the terms and conditions of this contract. If you do not agree to all of the terms of this agreement, please do not register for the affiliate program.

This agreement incorporates the Program Operator’s Terms and Conditions of Use (located on this website) herein as if it were set forth in full. Throughout this agreement, “affiliate program” refers to the affiliate program operated by the Program Operator in part for the website.

AFFILIATES

Each affiliate is an independent contractor of the Program Operator and not an employee. Nothing herein is intended to create an employer/employee relationship.

INCOME TAX LIABILITIES

Each affiliate acts as an independent contractor and as such is responsible for any or all applicable income taxes, fees, and any other tax liabilities that affect or concern the sales of the products or services, in your country or location. It is the affiliate’s sole responsibility, and not the responsibility of the Program Operator, to take any steps necessary to recover these sums under the any applicable tax code and other applicable laws.

COMMISSION PAYMENTS

Commissions are paid on the first week of each calendar month (usually on or around the 1st of each month) for sales which qualify for payout.

There is a minimum commission payout amount of $100.00. You must reach at least $100 in commissions due which are ALL from sales outside of their 30 day guarantee period. This is the minimum amount that you must earn before you will be paid commissions. In any commission period, your commission must exceed this amount before you will receive any sums for that period. Commissions below this minimum amount will be held until such time as the commission equals or exceeds this amount.

Commissions are not paid for any sales for which payment has not been received, or for any transaction that has been rejected for any reason.

We are not responsible for paying interest to affiliates for accrued but not yet delivered commission payments.

If a transaction incurs a charge-back, or if an online transaction is not completed in every way, or if we have reason to believe a transaction is fraudulent or violates any of the terms of this Agreement in our reasonable discretion, no commission payment is due to the affiliate. If a commission has already been paid, then it will be deducted from an active affiliate’s future commissions.

All commissions are paid in US Dollars by PayPal, wire or check to your address provided at the point of joining our affiliate program, or the Paypal address you subsequently advise us of. It is your responsibility to ensure we hold an up-to-date, active Paypal email address for payments. You can advise us if you wish to change this address at any time via our Helpdesk.

EARNING COMMISSION ON PRODUCTS

EasySuite CRM Affiliate/Referral Partners will earn commissions on sales resulting from referrals brought to us through the unique affiliate links generated inside their EasySuite CRM Affiliate / Partner Center. Our affiliate links work on a “last affiliate wins” system, meaning the most recent affiliate link an affiliate clicks should be credited with the sale. Please note we do advise affiliates to ask their referrals to clear cookies before using their links to ensure credit of the sale to their account.

Any purchases referred through links not generated inside the affiliate center will not track to a specific affiliate account and cannot be attributed to a specific affiliate. In special rare cases (at our own discretion) we will credit a sale to an affiliate that has not tracked if they can provide relevant information about the buyer, and we can confirm this with the buyer. Sales will not be attributed to an affiliate if another affiliate has already been credited with the sale (i.e. we will not change the attributed affiliate on a sale).

We use cookies to track affiliate referrals and sales. All cookies have a 180 day expiry. We do not pay out commissions on referrals after this period except in the case of our continuity programs which are paid for the duration of the subscription (for as long as the member remains subscribed and actively paying for the membership).

COMMISSION RATES

Commission rates varies, but typically, 30% commission will be paid on referred sales of the EasySuite CRM packages.

Note: Please note any commissions will be calculated on the main product price, not including any tax or additional charges.

PROHIBITED ACTIVITIES – Things You Should NOT Do As An Affiliate

You agree that you are NOT allowed to do the following things if approved for the affiliate program. By doing any of the following, you will be terminated from the program and agree that any commissions will be forfeited without recourse:

1. You are NOT permitted to conduct e-mail promotions in a 3rd party system – all e-mail contacts MUST be your OWN opt in e-mail list. You cannot buy solo ads, use safe lists, use spam or anything similar.

2. you must NOT run “negative” PPC or Iframe domain campaigns such as “Product name / author name scam” or any other method to attract controversial click thru rates that an ordinary person would deem to portray a negative view of the product. This creates a very bad image for our company and the individuals featured in the products and you will be terminated from the program instantly.

3. You should avoid using the raw affiliate link. All affiliates are encouraged to utilize RE-direct links in e-mails and website campaigns and not the direct affiliate link you will receive. This increases conversions for both of us.

4. You cannot earn commission on your own purchase. Any ‘self’ purchase commission will be nullified. You need 2 sales before commissions are paid and a minimum of $100 due in commissions to trigger a commission payout

5. Any JV Prizes are awarded based on qualified leads and are subject to fraud reviews. Qualified leads are unique customers who fill out the opt in form themselves with valid information. We will expressly deny or modify prizes based on lead quality. Activities of Fraud will lead to further actions.

6. You are not permitted to use any domain names containing the words EasySuite CRM, EW, Casey Zeman, CSZ Corp. We also do not permit use of domains containing the words EasySuite CRM, or any variation on this which infringes on our brand. We reserve the right to enforce trademark infringement.

7. iFrames, and cloaked domains are not permitted. These can mislead buyers and we use frame busters to prevent them being used. Pre-sell pages are far more effective for you.

8. You must not scrape content from our sites, RSS feeds or use the same text. Be sure to create original content so that you get better search results.

9. PPC campaigners may bid on any keywords including the product names and author names as long as you agree that these trademarks and product names are the property of EasySuite.com & CSZ Corp and you are only using them under agreement. This agreement maybe revoked at any time. Make sure all campaigns abide by point number 2.

10. You must abide by the laws of your country in all your affiliate promotions. You must never use FAKE testimonials or FAKE news sites or anything false when promoting our offers. See the FTC guidelines here.

11. We do not permit offering cashback, rebates or other discounts as part of your affiliate offer or promotion of EasySuite CRM. We advise promoting EasySuite CRM on it’s own merits. Our most successful affiliates offer unique bonuses such as additional training, resources or setup services.

Use of EasySuite CRM Branding & Trademark as An Affiliate

As an affiliate partner of EasySuite CRM, you are permitted to use the EasySuite CRM trademark in content which directly refers to our brand.

You are not permitted to use our logo or branding in any headers, logos or branding which may make your website appear to be an EasySuite CRM web property. Our branding should also not be used in any online advertising media such as Facebook, Twitter, Google ads where it purports to be an official EasySuite CRM advert.

You are permitted to use our banners provided in line with our terms of use and affiliate terms of service.

If you have any questions or need further clarification on your use of the EasySuite CRM branding, please do get in touch with our friendly team.

DORMANT AFFILIATE ACCOUNTS

Accounts with a positive balance (under $100) but no earnings for an extended period of time are considered dormant. All balances on dormant accounts will be cleared after 365 days of no earnings.